Man:Hi! Are you the manager?
Manager:Yes, how can I help you, sir?
Man:Well, it's this beef.
It's expired.
Manager:Oh dear!
When did you buy it?
Man:I bought it yesterday.
I didn't see that it had already expired.
Manager:Let me give you a refund.
Can I have your receipt please?
Manager:Thank you.
We normally check the dates on items very carefully.
This must be a mistake.
We are very sorry, sir.
Madam:Excuse me.
Are you the manager?
Manager:Yes.
Any problem, madam?
Madam:This milk has expired.
Manager:I will give you a refund.
Do you have the receipt?
Madam:Sure.
Manager:Good.
Animal:Manager!
Manager:Yes, how can I help you, sir?
Animal:It has expired.
Manager:We're very sorry.
This must be a mistake.