CONVERSATION 1

SECRETARY: Good morning, Bolster Motors. How can I help you?

CARL: Hi, could I speak with Marty Bickman, please?

SECRETARY: Sure, one moment please...oh, I'm sorry but Mr. Bickman isn't in his office at the moment. Can I take a message?

CARL: Uh, well I really need to speak with him. Do you know when he will be back?

SECRETARY: He should be back in about two hours or so. Would you like his mobile number?

CARL: I think I have it. It's 555-679055, right?



SECRETARY: Yes, that's right.



CARL: Thank you very much.



SECRETARY: My pleasure. Thank you for calling. Goodbye.

CARL: Bye.





CONVERSATION 2

MARTY: Hello, this is Marty.



CARL: Hi Marty. It's Carl.



MARTY: Hey, Carl. How are you?



CARL: Fine. Listen, I just tried calling your office, and you weren't there. I'm afraid I can't make it to lunch today.

MARTY: Really? What's the problem?

CARL: One of my clients has an emergency and I have to go to check it out.

MARTY: Ok, well how about later today then? Say 5:00?



CARL: I really don't think I can make it today.

MARTY: Well...will the same time next week be ok for you?



CARL: That's fine. I'll be there.



MARTY: If anything comes up, leave a message on my voice mail. I check it every hour.

CARL: I'll do that. Sorry to cancel on you.



MARTY: No problem. I understand. We'll see you next week.

CARL: Thanks. Bye.



MARTY: Bye.