Woman:Good morning.

Waiter:Good morning.

How are you today, ma'am?

Woman:Fine thanks.

I have an appointment with Tony.

Waiter:OK, an appointment with Tony.

Your name, please?

Woman:Nancy Morgan.

Waiter:OK.

This way, please.

Man:I'd like a haircut, please.

Waiter:OK.

Do you have an appointment, sir?

Man:No. I'm afraid I don't.

Waiter:I'm sorry, we are busy at the moment.

Would you mind waiting?

Man:No, of course not.

Waiter:Please take a seat.

Make yourself comfortable.

Man:Thanks.