Man:Hi! Are you the manager?

Manager:Yes, how can I help you, sir?

Man:Well, it's this beef.

It's expired.

Manager:Oh dear!

When did you buy it?

Man:I bought it yesterday.

I didn't see that it had already expired.

Manager:Let me give you a refund.

Can I have your receipt please?

Manager:Thank you.

We normally check the dates on items very carefully.

This must be a mistake.

We are very sorry, sir.

Madam:Excuse me.

Are you the manager?

Manager:Yes.

Any problem, madam?

Madam:This milk has expired.

Manager:I will give you a refund.

Do you have the receipt?

Madam:Sure.

Manager:Good.

Animal:Manager!

Manager:Yes, how can I help you, sir?

Animal:It has expired.

Manager:We're very sorry.

This must be a mistake.