M: Hi. I have a question I'd like to ask you.
W: Yes. Go ahead.
M: Well, I'm thinking about going to Germany this surnmer, [Great !] and I need some advice. You're the best person I know to answer my questions since you're German.
W: Thank you. What do you want to know?
M: Well, don't laugh, but I met this really nice woman through an online music mailing list, you know, a discussion group on the Internet. I need some advice. You see, Claudia,..
W: Okay. so it's Claudia, oh? Well, what do you want to know?
M: What should you do when you greet someone for the first tirne in Germany?
W: Well, it depends upon your relationship with the person. Now if you're meeting someone formally for the first time, you should make sure you arrive on time.
M: Okay, so arrive on time. Uh, what about common greetings?
W: Well, Germans often shake hands, and they use the person's family name unless they're really close friends.