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Training people in interpersonal skills is extremely important and should be set as top priority. Most jobs are not performed in isolation and the need to interact is often essential. In fact, most failures in the workplace are not due to lack of technical ability, but rather to shortcomings in interpersonal competence. An individual may be a highly skilled worker. However if he or she cannot work well with other employees, chances for success are slim. |
Communication
Which method of communication do you like best---letters, phone calls or e-mail? Why?
(Do you like communicating with other people by letter, phone or e-mail? Why?)
I like to use e-mail to communicate with people in my work and study. E-mail can be used not only to exchange messages among co-workers and customers but also provide information automatically. You can also set up an autoresponder service that automatically receives a message and sends a document in reply. Replying automatically to e-mail is a great way to save time and money and it is much faster than communicating through snail mail. |
Do you think methods of communication at work will change in the future? Why?
(Do you think people will communicate in different ways at work in the future? Why? Why not?)
Of course they will change in the future. The emergence of many new technologies will definitely create faster and more convenient communication methods. For example, the Internet will become an even bigger deal in the future than it is today. School children will access all the great works of literature ever written with the click of a mouse. Surgery will be performed via cyberspace. All transactions with the government will be conducted via your personal computer, making bureaucratic line ups a thing of the past. |
Do you think companies should be able to contact their staff outside working hours? Why or why not?
(Is it a good idea for companies to be able to contact their staff outside working hours? Why/why not?)
advantages | Maintaining contact with employees outside working hours can make your employees feel valued and can help develop a close relation between employees and employer. It is a good staff motivation method. |
Many companies offer flexible working hours to their employees, which means some employees can work from home and some employees don’t often appear at their workplace. Under such circumstances being able to contact their staff outside working hours will become extremely important to companies. | |
disadvantages | Interrupting employees’ private lives; making them feel under pressure all the time; producing misunderstanding between employees and employer; |
Business and the Internet
Do you find the internet useful for your work or studies? Why/why not?
(Does the internet help you in your work or studies? Why/why not?)
The internet is very useful for my work. I can dial into my corporate network via modem, and download the data I need. I can create the requested document and e-mail it via the internet from my home computer. I don’t have to return to the office to use a fax machine. By using wireless network technology I’m able to connect a notebook computer with modem to my cellular phone! I even leave my home computer on-line so I can receive faxes on evenings and weekends. |
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